Privacy Policy

Privacy Policy

Loadrunners (“we,” “our,” or “us”) operates the website www.loadrunners.co and provides mobile laundry services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and payment information

• Home or pickup/delivery address

Non-Personal Information

• Browser type

• IP address

• Device information

• Pages visited on our site

2. How We Use Your Information

We use your information to:

• Provide and manage our laundry services

• Process payments and memberships

• Schedule pickups and deliveries

• Communicate with you (updates, confirmations, customer support)

• Improve our website and services

• Send promotional emails or offers (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Payment processors (to securely complete transactions)

• Service providers (delivery/logistics support)

• Legal authorities if required by law

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve user experience

• Analyze website traffic

• Remember your preferences

You can disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we have about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, contact us at support@loadrunners.co.

7. Third-Party Services

Our website may use third-party services (such as payment processors or analytics tools). These services have their own privacy policies, and we are not responsible for their practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: support@loadrunners.co
Website: www.loadrunners.co