Laundry Bag and tag
At Loadrunners, we provide each member with a laundry bag and starter kit as part of their service. Over time, normal wear and tear may require a replacement. The following outlines our shipping process for replacement items.
Laundry Bag Purchase Policy (No Refunds)
All laundry bags and starter kits purchased through Loadrunners are final sale and non-refundable.
No Refunds or Exchanges
Due to the nature of our services and the use of laundry bags for personal items, we do not offer refunds or exchanges on:
Laundry bags
Starter kits
Replacement bags purchased due to wear, damage, or loss
Quality Assurance
We ensure that all laundry bags and kits are inspected before delivery. If you receive a defective or incorrect item, please contact us within 48 hours of delivery at support@loadrunners.co, and we will review the issue.
Replacement Policy
Laundry bags may need to be replaced over time due to normal wear and tear. Replacement bags can be purchased at any time and:
Delivered with your next scheduled service, or
Shipped separately (additional fees may apply)
Customer Responsibility
Customers are responsible for:
Proper use and care of their laundry bags
Reporting any issues within the stated timeframe
Replacing lost, stolen, or heavily damaged bags
Contact Us
If you have any questions regarding your purchase, please contact:📧 support@loadrunners.co
Shipping Information – Laundry Bags & Kits
At Loadrunners, we provide each member with a laundry bag and starter kit as part of their service. Over time, normal wear and tear may require a replacement. The following outlines our shipping process for replacement items.
Replacement Orders
If your laundry bag or kit needs to be replaced due to wear and tear, you may request or purchase a new one through your account or by contacting us at support@loadrunners.co.
Processing Time
All replacement orders are processed within 1–3 business days after purchase or confirmation.
Delivery Method
Replacement laundry bags and kits are delivered using one of the following methods:
During your next scheduled pickup or delivery (recommended & free)
Standard shipping via carrier (if immediate replacement is needed)
Shipping Time
Local Delivery (with service): Delivered on your next scheduled service day
Standard Shipping: Typically arrives within 3–7 business days
Shipping Fees
Free when added to your next scheduled service
Shipping fees may apply for separate or expedited delivery requests
Expedited Shipping
If you need your replacement urgently, expedited shipping options may be available for an additional fee. Please contact us to arrange faster delivery.
Condition & Responsibility
Normal wear and tear is expected with regular use
Damaged, lost, or heavily soiled bags may require a replacement purchase
Loadrunners is not responsible for damage caused by misuse or improper handling
Questions or Requests
For replacement requests or questions about your order, contact us at:📧 support@loadrunners.co
